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Payment Problems
Do you provide a free trial or refunds?
We provide a free trial, but we don't provide refunds for any paid services. Please note that all payments are payments. If you think the proxy is not working properly, you can contact our support email or Telegram.
Can I change my paid order or account?
Please contact our official email support@omegaproxy.com, or communicate online with the product manager on Telegram, and we will protect your rights!
How long does it take to activate my account after payment?
In addition to the short delay in some bank transfers, payment methods including crypto currency payments will be activated immediately after payment!
How do I get an invoice after purchasing?
After entering your personal center, view historical orders under the type of agent you purchased, where you can get your payment invoice.
What should I do if the proxy doesn't arrive after the crypto currency payment is completed?
Please note! When choosing virtual currency payment, the network of the currency to be paid must be selected correctly. Different currency withdrawal networks will affect the payment situation.
What payment methods do you accept?
Our website supports all popular payment systems including PayPal, Visa, Mastercard, Stripe, Bitcoin, Ripple, Ethereum, Litecoin, Dash, Dogecoin, Tether, USDTTRC, BNB, AdvCash and etc.
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